Contact CQC
January 4th, 2022
Use the contact information below to get in touch with CQC.
General Inquiries
Phone: (415) 281-8660
Email: CQCInfo@pbgh.org
Media Inquiries
Anna Elgart
aelgart@pbgh.org
415-615-6322
Health Equity
December 23rd, 2020
Abundant evidence demonstrates that our current health care system produces significant disparities in access to care and care outcomes between racial and ethnic groups. Past efforts to improve health care quality and reduce costs have often ignored — and sometimes even exacerbated — underlying inequities in health. PBGH is committed to identifying and championing health policies that ensure health equity for all people in our country.
Employment Opportunities
December 16th, 2020
Why Join the CQC Team
We are a team of health care innovators and doers who are driven by our vision and inspired by our health care stakeholders, partners and colleagues. We are proud to be working for an innovative and results-oriented nonprofit focused on making health care better, more affordable and more equitable.
Benefits of Working at CQC
CQC’s success depends upon our team’s expertise and dedication. We support our collective success and individual growth through a work culture that values meaningful work, innovation, excellence, relationships, people development and diversity and inclusion.
We look for and support opportunities for our team members to grow at work and to gain new skills and professional experiences. CQC provides opportunities for professional growth through a robust annual employee benefit for credit and noncredit courses, seminars and coaching.
We support our employees’ health and well-being. CQC is a quality improvement program of the Purchaser Group on Health (PBGH). PBGH offers a comprehensive benefits package, which includes medical, dental, vision, disability, life insurance and a 401(k) plan with an employer contribution. We encourage time off and provide four weeks of paid vacation as well as paid floating and regular holidays.
PBGH creates a collaborative work environment through cross-functional work and regular all-hands, team-building and social events.
Want to Join Our Team?
Check out our list of current job opportunities. To apply, please select the position to learn more and to apply.
PBGH is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. PBGH strongly encourages applicants with diverse backgrounds, experiences and perspectives.
Open CQC Positions
There are no open positions at this time. Please check back soon.
Advanced Primary Care
December 3rd, 2020
Employers know that primary care is essential to a healthy workforce and employees’ access to a high-value health care system. Studies show that robust systems of primary care can lower overall health care utilization, disease and death rates and increase the use of preventive services.
That’s why PBGH has developed a set of advanced primary care attributes used by payers, providers and health care purchasers to incentivize high-quality, lower-cost primary care with patients at the center of every interaction. We are working to scale high-quality primary care through the development of a national network that is vetted to include a region’s highest performing primary and specialty care practices.
PBGH’s approach to advanced primary care redirects existing health care spend to high-quality, equitable and evidence-based care while holding total cost flat.
Intensive Outpatient Care Program (IOCP/AICU)
November 30th, 2020
Practice Transformation Initiative
November 30th, 2020
Dates Active: 2016-2019
The Practice Transformation Initiative (PTI) was a four-year initiative that engaged 4,800 clinicians statewide contracted with provider organizations to improve measures of cost, quality and patient experience. CQC is one of 41 organizations nationally included in the Centers for Medicare & Medicaid Services’ Transforming Clinical Practice Initiative, which began in 2015. CQC partnered with the Center for Care Innovations (CCI) and the Integrated Healthcare Association to execute the program.
The PTI fundamentally changed the approach to providing technical assistance and support at a broad scale in California. The project established key components that are necessary to drive change and also demonstrated that this type of work, though intensive, is more than worth the up-front investment of resources. PTI yielded a total cost savings of $186 million, equivalent to $42,000 saved per PTI enrolled clinician.
The program also yielded the following health outcomes:
- 40,000 patients improved HbA1c control
- 9,700 patients with diabetes improved blood pressure control
- 9,700 patients with hypertension improved blood pressure control
- Reduced unnecessary hospital use
- 47,000 avoided hospital bed days
- 17,000 avoided emergency room visits
CQC trained practice facilitation coaches hired by participating organizations — medical groups, independent physician associations (IPAs), community health centers and health plans — to redesign care at 2,000 clinician practices based on the 10 Building Blocks of High-Performing Primary Care. Quarterly meetings with organization leaders fostered peer-to-peer learning to accelerate progress. PTI also offered individualized coaching for each organization, virtual learning sessions, a data results portal and an online community.
Improvement was tracked at the clinician- and provider-organization levels for measures common across Value-Based Payment programs for Medicare, Commercial and Medi-Cal payers.
CalHIVE Telehealth & Virtual Care
November 16th, 2020
Dates Active: 2020-2022
The CalHIVE Telehealth & Virtual Care Improvement Collaborative (2020 – 2022) provided technical assistance to clinicians to leverage telehealth for chronic disease management of patients with diabetes and asthma within the primary care setting.
Participants were seven provider organizations representing 1,300 clinicians located in eight counties throughout Southern California, the Inland Empire and the Central Valley:
- Central City Community Health Center – a Federally Qualified Health Center (FQHC) with locations in the Inland Empire, Los Angeles and Orange counties
- Choice Medical Group – an Independent Physician Association (IPA) in the Inland Empire
- Desert Oasis Healthcare – an IPA in the Inland Empire
- EPIC Management, LLC – a Management Services Organization (MSO) and IPA located in the Inland Empire
- Golden Valley Health Centers – an FQHC in the Central Valley (Merced and Stanislaus counties)
- PrimeCare – an IPA in the Inland Empire
The collaborative built on CQC’s, four-year Practice Transformation Initiative — which engaged over 4,500 physicians providing care for 3.1 million patients and generated $186 million in cost savings, or $10.11 for every dollar invested. The program produced dramatic reductions in emergency room utilization and hospitalizations and equally impressive gains in care quality.
Support
CalHIVE’s Telehealth & Virtual Care Improvement Collaborative was possible thanks to the generous support of CVS Health and the California Health Care Foundation.