CQC Blog


October 25, 2024

Strengthening Health Equity through Primary Care Transformation

Strategic investments in primary care, as demonstrated by the California Advanced Primary Care Initiative, enhance health care equity and quality through collaborative efforts among health plans, providers and purchasers.

August 30, 2024

Whole-Person, Team-Based Care: Transforming Delivery with BHI Advisory Group Member Dr. Neftali Serrano

Dr. Neftali Serrano, CEO of the Collaborative Family Healthcare Association and member of CQC’s Behavioral Health Integration Advisory Group, is a leading advocate for team-based care, dedicated to creating a more cohesive and patient-centered health care delivery system.

Dr. Neftali Serrano speaking holding a microphone
June 4, 2024

Pain, Perseverance and Patience: Michelle’s Story

Steering committee member of CQC’s Equity and Quality at Independent Practices in LA County Michelle Rosser is championing better health care for herself and her community.

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May 30, 2024

Inside CHOC Children’s Well Spaces: School-Based Mental Health in Youth with CQC Steering Committee Member Dr. Mike Weiss

Dr. Mike Weiss, Vice President of Population Health at Children’s Hospital of Orange County (CHOC), has been a key member of the steering committee for over a decade, four years of which he served as committee co-chair. At CHOC, Dr. Weiss’ team leads the innovative Well Spaces program, a proactive approach to tackling youth mental health challenges within the school environment.

April 17, 2024

A Journey of Resilience and Advocacy in a Complex Health Care Landscape

When David Ford received a life-altering colorectal cancer diagnosis in 2015, he was thrust into the complex world of navigating the health care delivery system which revealed significant disparities especially prevalent in minority communities.

March 28, 2024

Exploring Capitated Payment for Primary Care in California

Hybrid payments that include capitation offer a promising alternative to traditional fee-for-service models, focusing on quality over quantity to enhance patient outcomes and system efficiency.

January 25, 2024

Empowering Care: The Role of Alternative Payment Model Design in Advancing Equity

Alternative Payment Models (APMs), incentivizing clinicians to provide high-quality, cost-efficient care beyond traditional fee-for-service payments, hold immense potential to revolutionize health care delivery, expanding access, improving outcomes and addressing health disparities.

January 11, 2024

From Data to Delivery: Measuring Advanced Primary Care in California

CQC and IHA executed a pilot project in California, bringing together four large health care purchasers — Covered California, California Public Employees’ Retirement System (CalPERS), eBay and San Francisco Health Services System — and 13,055 primary care practices.

June 14, 2023

Advanced Primary Care Key to Reducing Health Inequities

Robust, comprehensive primary care – a critical foundation for a more cost-effective, high-functioning health system – is equally important in helping boost health equity.

May 1, 2023

Maternity Deserts an Alarming Trend in the U.S.

More than 2.2 million women of childbearing age live in maternity care deserts, affecting nearly 150,000 babies.

February 23, 2023

A Vicious Circle: Food Insecurity Both a Cause and Effect of Higher Health Care Costs

More than 34 million people, including nine million children, lack reliable access to enough food to live active, healthy lives.

December 14, 2022

Better Data Collection Essential to Understanding and Addressing Health Inequities

The ability to effectively collect a range of data points about patients and the care they receive is essential.

October 21, 2022

5 Lessons for Achieving High-Quality Virtual Care

A new report presents five lessons to support the long-term use of telehealth services as a tool to deliver high-quality virtual care.

September 29, 2022

8 Steps to Implementing Advanced Primary Care

Despite these outsized benefits, misaligned financial incentives, chronic under-investment, infrastructure barriers and a lack of integration with other elements of care continue to severely constrain primary care’s impact on the health of American workers and families.

June 10, 2022

Strengthening Primary Care: A Pilot with Four Large Purchasers

Together with the Integrated Healthcare Association (IHA), PBGH brought together four large health care purchasers in California to pilot this set of performance measures that emphasize patient experience and outcomes.

October 4, 2021

Using Primary Care’s Potential to Improve Health Outcomes

Through successive initiatives and in collaboration with a diverse group of committed stakeholders, PBGH has spearheaded efforts to create a blueprint for “advanced primary care.”

May 4, 2021

Opportunities in COVID-19 Vaccine Access and Equity

Health care leaders are looking to work together differently to ensure COVID-19 vaccines are delivered in an effective, equitable manner.

May 4, 2021

How Primary Care Providers Can Improve Depression Screening

Depression screening is an essential tool for primary care providers to better understand and meet their patients’ needs.

February 26, 2021

Patient Experience and Telehealth During COVID-19: Investigating Key Success Factors and Obstacles

Telehealth holds great promise for improving primary care through increasing access, improving patient experience and enabling team-based care models.

January 11, 2021

Addressing Social Determinants of Health Essential to Reining in Health Care Costs

Health care’s exorbitant costs can never be controlled without fundamentally shifting society’s focus toward the underlying social and economic conditions.

October 26, 2020

The Current State of Mental Health Screening and Access in California: Results from 35,000 Patients

Mental health concerns are increasingly common, yet many patients in California are not screened for symptoms and are unable to access treatment.

October 15, 2020

Is Shorter Better When it Comes to Collecting Patient Feedback?

Patient experience is an important quality indictor, both for provider organizations and patients. The benefits to patients include better disease management, quality of life, treatment adherence, outcomes and preventive care.

September 10, 2020

Designing and Offering Responsive Telehealth Support

Working closely with California provider organizations, the Pacific Business Group on Health’s California Quality Collaborative (CQC) designed technical assistance webinars supporting primary care practices rapidly implementing and optimizing telehealth.

June 6, 2020

Primary Care Practices Can Engage Patients in Virtual Care

During the most challenging phases of the COVID-19 pandemic, one opportunity for the health care delivery system has been the rapid adoption of telehealth and virtual care by both primary care practices and patients.

April 27, 2020

Doctors Expect to Use Telehealth More Extensively Post COVID-19

Telehealth is quickly emerging as an important clinical tool for physicians scrambling to adapt to the COVID-19 pandemic. Both patients and physicians report being happy with treatment delivered via telehealth, but doctors say barriers to adoption still exist.

April 20, 2020

Telehealth Providing Critical Pregnancy Support During Pandemic

Telehealth has emerged as a vital tool for helping expecting mothers and clinicians manage pregnancy in the time of COVID-19.