Turning Shared Goals Into Real-World Results: CQC’s 2024 Impact

Across California, the challenges facing our health care system remain significant—but so do the opportunities for transformation.

At the California Quality Collaborative (CQC), we believe real change happens when payers, providers, community partners and patients come together around a common purpose: better health outcomes, more equitable systems and stronger primary care.

In 2024, CQC’s programs touched more than 932,000 Californians through technical assistance and multi-stakeholder alignment efforts. This included helping practices implement new payment models, expand behavioral health integration, support youth behavioral health and embed equity into core quality improvement efforts.

2024 Highlights

• 932,000 Californians touched through CQC’s technical assistance and multi-stakeholder alignment efforts
• 123 practice locations onboarded to a new value-based payment model
• 730,000 patients served through CalHIVE Behavioral Health Integration provider organizations
• 160,000 youth supported through Behavioral Health Integration – Children and Youth Collaborative Learning Exchange
• 80% of L.A. County practices supported through Equity and Quality at Independent Practices in LA County improved across performance measures
• 6 publications released to share best practices and cross-sector insights

From convenings and coaching to collaborations and tools, CQC’s work in 2024 helped build a stronger, more equitable delivery system for Californians across the state.

Explore the full 2024 Impact Report 

Driving Access Through Innovation: Tweedy Medical Group’s Story

Primary care providers are often the first line of defense against preventable health issues, but many face systemic barriers that limit their ability to support patients fully. At Tweedy Medical Group in Los Angeles, cost was one of the biggest challenges. For Medi-Cal patients, high medication copays too often meant leaving the pharmacy empty-handed

Watch the video above to see how Tweedy Medical Group removed cost barriers and strengthened patient outcomes with support from CQC’s Equity and Quality at Independent Practices in LA County (EQuIP-LA) collaborative.

By launching a nonprofit and partnering with a local pharmacy, the clinic found a sustainable solution: cover unaffordable copays for Medi-Cal patients and ensuring continuity in care. The result was improved blood pressure control, fewer emergency department visits and greater patient trust.

Participation in EQuIP-LA helped validate and expand these efforts by connecting Tweedy Medical Group to a statewide network of peer clinics, real-time data insights and targeted quality improvement coaching.

“For the longest time we just felt like no one cared about us as a clinic. But with EQuIP-LA, we finally had support and a way to connect with the larger health care system—and that pushed us to do even more.”
— Dr. Robert Hernandez, Tweedy Medical Group

About EQuIP-LA

Launched in 2023, EQuIP-LA was a two-year improvement collaborative led by CQC dedicated to reducing disparities of care experienced by Medi-Cal enrollees of color. This work was made possible through the generous support of the California Health Care Foundation and in partnership with Health Net and L.A. Care Health Plan. Learn more.

Closing Gaps and Centering Equity: Reddy Care Medical’s Story

Primary care practices play a critical role in closing equity gaps—especially when supported by improvement efforts designed with community needs in mind. That’s the approach behind Equity and Quality at Independent Practices in LA County (EQuIP-LA), a two-year quality improvement collaborative led by the CQC to reduce disparities of care experienced by Medi-Cal enrollees of color.

Watch the video above to hear how Reddy Care Medical strengthened care coordination and patient follow-up through EQuIP-LA.

Serving patients in Los Angeles County, Reddy Care Medical utilized EQuIP-LA’s community-based coaching model to support lasting improvements in chronic disease management and preventive care. Their efforts focused on addressing equity barriers for Medi-Cal patients, many of whom had previously faced challenges navigating the health system or accessing timely care.

The practice’s story underscores how locally grounded support, including tailored coaching and actionable data insights, can empower teams to embed equity into day-to-day workflows. Reddy Care Medical’s progress reflects the broader goals of EQuIP-LA: enabling sustainable improvements through community partnership, patient-centered strategies and real-time quality improvement tools.

“Most practices we met had this idea that we are treating patients equally. But there’s a difference between equal and equity. Because are you able to meet all the patients where they are?”
— Lydia Muse, Community-Based Coach, EQuIP-LA

About EQuIP-LA

Launched in 2023, EQuIP-LA was a two-year improvement collaborative led by CQC dedicated to reducing disparities of care experienced by Medi-Cal enrollees of color. This work was made possible through the generous support of the California Health Care Foundation and in partnership with Health Net and L.A. Care Health Plan. Learn more.