Learning & Training

Equipping the Health Care Workforce with Skills for Advanced Care Delivery

CQC’s learning and training services build the capabilities of the health care workforce, enabling them to deliver advanced primary care, value-based payment and behavioral health integration. Through virtual programs, in-person workshops and multi-year improvement collaboratives, we provide the tools, guidance and expertise organizations need to drive meaningful, system-wide change.

Our Expertise

• Tailored Learning Programs. CQC completes a ‘learning needs assessment’ for each learning program to ensure educational services are tailored to meet the needs of diverse health care audiences, including providers, care teams, health plans and other stakeholders. Programs are customized to meet specific needs, equipping participants with relevant skills for impactful health care improvement. CQC has designed programming to support quality improvement teams, data analysts, program administrators, clinicians and other providers.
• Improvement and Learning Collaboratives. Designing multi-year, hands-on collaborative programs that integrate technical assistance, data analytics, personalized coaching and peer learning to drive sustained improvements in care delivery. Through priority measures and evidence-based best practices, these collaboratives support organizations in implementing sustainable, system-wide changes.
• Leading Expertise. CQC’s expertise includes equity-focused quality improvement, behavioral health integration into primary care, building blocks of advanced primary care and motivational interviewing, among many others.

Our Approach

• Leveraging Adult Learning Principles. Designing all learning activities around adult learning principles to ensure engaging, participant-centered content. Using Dialogue Education methodologies, we customize content to maximize retention and applicability based on the specific needs of participants.
• Flexible Training Modalities. Offering various formats — including one-day convenings, webinars, workshops and self-paced virtual programs — accessible to individuals and teams alike. Programs are available as “off-the-shelf” options or can be co-designed to meet specific organizational needs.
• Comprehensive Planning and Facilitation. Working with clients to plan and facilitate training sessions that are impactful and actionable, helping teams build the knowledge and skills required to support quality improvement efforts long-term.
• Assessment and Evaluation. Each learning program is planned with key evaluation metrics to understand and track impact on learners and organizations.

Proven Impact

“I’m very appreciative of the CQC team for all the support they’ve given to Choice Medical Group in transforming our organization. Our CQC improvement advisor helped us evaluate our strengths and identified opportunities to utilize untapped skills and knowledge within the organization that wasn’t being shared across departments.” —Dr. Nyra Khetarpal, Internist, Choice Medical Group

Ready to Achieve More Through Alignment?

Let our experts guide you. Contact us today to learn how we can collaborate.