Partnering with Patients in Equity-Centered Quality Improvement
Engaging patients as active partners in quality improvement (QI) is essential to addressing disparities and advancing equity in care. CQC’s Equity and Quality at Independent Practices in Los Angeles County (EQuIP-LA) initiative supported 31 practices in designing interventions rooted in lived experience and social context.
This implementation spotlight highlights practical strategies for embedding patient voice in QI work—ranging from listening sessions to co-design workshops—and shares real-world examples from participating practices. It illustrates how patient engagement can drive meaningful, equity-centered change across primary care.