Improving Medically Complex Care for Patients

UPDATE: The California Quality Collaborative has just released the newest version of the Intensive Outpatient Care Program (IOCP) Toolkit, updated with new content and resources, and reflecting a more person-centered approach to working with the medically complex. 

Download the pdf IOCP Toolkit

The Intensive Outpatient Care Program

Health care spending is concentrated among a small group of patients who use a disproportionately large number of services. With 15% of Medicare beneficiaries—those who have six or more chronic conditions—accounting for 50% of Medicare spending, meeting the needs of the medically complex is an urgent health care issue .

Based on a successful pilot for commercial patients, the Intensive Outpatient Care Program (IOCP) uses a multidisciplinary team-based approach to address medical, behavioral and social needs of patients.  At the heart of the IOCP model is a care coordinator who:

  • serves as a link to primary, specialty and ancillary services
  • provides tools for effective self-management
  • guides patients through the development of a shared action plan
  • provides connections to behavioral, psychosocial and community services

To find out more about the IOCP model click here.

 Learn about the IOCP in action in current CQC programs below.

 

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Building Care Solutions for Older Adults with Complex Needs (BCS)

With 15% of Medicare beneficiaries—those who have six or more chronic conditions—accounting for 50% of Medicare spending, meeting the needs of the medically complex is an urgent health care issue. A new opportunity to learn from peers, access training and receive customized technical assistance from national experts begins in January 2017. Learn more.

Health Homes Program for Patients with Complex Needs
CQC is partnering with the California Health and Human Services Agency (CHHS) and the Department of Health Care Services (DHCS) to provide technical assistance and training for delivery system transformation in the Medi-Cal Health Homes for Patients with Complex Needs program (Health Homes Program or HHP). Learn more.

 

 

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