Programs
Improving Clinical Care
Complex Care Management Action Community

Overview

The California HealthCare Foundation (CHCF) and California Quality Collaborative (CQC) are partnering to convene a Complex Care Management Action Community. While much is known about how to care for patients with single chronic conditions, such as diabetes or heart disease, less is known about how to manage high-cost patients with multiple and complex chronic conditions. However, some organizations in California are already testing a range of practices and approaches to better manage a high-cost, medically complex patient population - the Action Community will bring together these organizations with experience caring for medically complex patients to learn about, share, and test improvements in care that lead to better health outcomes at lower cost.

The Action Community is a year-long program offered at no charge to 7-10 organizations selected via a brief application process to achieve a balanced mix of organization type and location and to ensure that the participating organizations have demonstrated experience testing care improvements in a population with complex medical needs.

Status

The Action Community is currently underway - eight organizations were selected to participate in the Action Community via an application process in late 2010.

Benefits

Organizations will benefit through:

  • Access to California and national experts with knowledge and expertise in managing high-cost, medically complex populations
  • Facilitated peer learning among organizations within the Action Community
  • Expert faculty consultation and coaching to assist with tests of change in care management

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