Past Programs
2009 Workshop: Techniques to Engage Physicians in Improving Care
Agenda
Thursday, April 2, 2009
Hilton LAX, Los Angeles
| 8:30 - 9:00am |
Registration & Continental Breakfast |
| 9:00 - 9:15am |
Welcome & Introductions
|
| 9:15 - 9:45am |
Review key principles for effective communication with physicians (PPT)
Howard Beckman, MD, Rochester IPA
- Learn a model and principles for effectively engaging physicians in improving clinical outcomes and reducing overuse and misuse of services
|
| 9:45 - 11:00am |
Engagement during initial feedback (PPT)
Howard Beckman, MD, Rochester IPA
- Understand who to target, techniques/methods to engage them, and what data and materials to have available
- Use role plays to differentiate between effective and ineffective engagement strategies
- Practice engagement techniques on interactions you have identified as particularly challenging/frustrating in your environment
|
| 10:15 - 10:30am |
Break |
| 11:00 - 11:15am |
Discussion & Debrief |
| 11:15am - 12:20pm |
Engagement through subsequent feedback (PPT)
Howard Beckman, MD, Rochester IPA |
| 12:20 - 12:30pm |
Wrap-up
|
| 12:30 - 1:15pm |
Networking Lunch |
