Physician Groups Improve Patient Experience Ratings

First wave of physician groups participating in the Improving Patient Experience Collaborative outperform others in the state on publicly reported measures of patient experience....  Read more
 

Change in PAS MY 2007-2008

Hear from one of the four groups to find out more....
 

Inland Quality Collaborative Participants Improve Faster

"On average, Inland Quality Collaborative participants raised their overall rating in patient satisfaction almost 25% more than nonparticipating groups.  In addition, patient ratings of IQC participating physician groups exceeded nonparticipants in all but one of the six publicly reported patient satisfaction categories."

Don Crane, President and CEO of the California Association of Physician Groups, points to these results with pride and suggests that other regions might develop similar programs.  "The board and I applaud what our Inland Empire physician groups and their partners are doing to bring the all-important task of improving quality into focus...."  Read more
 

Disease Management Programs Inventory Improves Relationships between Health Plans and Physician Groups

"The online programs inventory is a marvelous collaborative effort (I could say 'masterpiece' among the health plans.)  They need to be applauded for stepping up to the plate and providing such good resource material." - Case Manager, Hill Physicians....  Read more